Human Resource Development (HRM-627)
UNDERSTANDING TEAM BEHAVIOR
Most of you are already familiar with teams especially if, for no other reason, than you've watched organized
sports activity. Work teams are formal groups made up of interdependent individuals who are responsible for
attainment of a goal.
TYPES OF TEAMS
Although there are many ways to categorize teams, we will look at teams in terms of four characteristics:
purpose, duration, membership and, structure.
A type of work team composed of a manager and his or her subordinates from a particular functional area.
A type of work team that operates without a manager and is responsible for a complete work process or
A type of work team that uses computer technology to link physically dispersed members in order to achieve a
A type of work team that's a hybrid grouping of individuals who are experts in various specialties and who
work together on various tasks.
Characteristics of Effective Teams
1. goal clarity
2. relevant skills
3. mutual trust
4. unified commitment
5. good communication
6. negotiating skills
7. appropriate leadership
8. internal and external support
Management of Teams
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