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Human
Relations MGMT611
VU
Lesson
18
BECOMING
A LEADER-II
Difference
between leadership and managerial
ship:
It
is appropriate to mention here the difference
between leadership and
managerialship, though the
terms
are
often used interchangeably.
The distinction according to
Kanungo
& Conger 1995 is
based on two
different
criteria. The first criterion
refers to the type of roles played by
leaders and managers
in
organizations.
The manager
plays
the role of caretaker or system
stabilizer responsible for
day-to-day
routine
maintenance, supervision and
administration of the existing system of operation.
Leaders,
however,
play
the role of change agents
responsible for effectively
bringing about changes or transformations
in the
existing
system and its
members.
The
second criterion for distinguishing
leadership from managerialship is
based on the nature of influence
on
the organization and its
members.
Theories
of leadership:
Let
us have a look at the three
types of theories of the leadership.
Although we are not directly
concerned
with
first two types of theories,
yet they are being presented
for a brief introduction.
The third type of
theory
is directly related to our
course.
1.
Big man theory:
This
kind of theory is about the
leaders who are called
leaders by birth or born
leaders. This type of
leadership
skill is not acquired
through training. It is about the leaders
who bring revolutionary
changes at
the
mass level. Prophet Muhammad (PBUH)
was a born leader. He
brought a mass level of change in
the
society.
Hitler and Churchill also
belong to the category of born
leaders.
2.
Contingency theory:
In
this category fall those
individuals who become
leaders out of circumstances.
They are not born
leaders.
Sometimes
situation arise and they
become leader to fill the
vacuum created by the circumstances. A
recent
example
of this type of leadership is of the President
Karzai.
3.
Trait theory:
In
this type of theory behavioural traits or
characteristics are taught and learnt
through training. This
theory
is
related to the skill which
can be learnt to achieve personal
and organizational goals.
Behaviours
and Skills of Effective
Leaders:
The
behaviours and skills of
leaders contribute to productivity
and morale in most
situations. In addition to
personal
attributes, a leader has to do things
that influence group members to
achieve good
performance.
Managers
in their supervisory and administrative
roles use various rewards
and sanctions to
induce
compliance
in others. This manner of influencing
others' behaviours is known as
`transactional influence'.
Leaders
on the other hand, use `transformational
influence' to bring about changes in
others' attitudes,
values
and behaviour. This is done essentially
through effectively articulating future
goals or visions and
empowering
others to work toward the achievement of
these goals (Kanungo and
Mendonca, 1994). A
manager
has to perform various roles
at one time. The role is the
social position a person
occupies in the
social
structure while interacting with
other people. He has to
understand the behaviours of the workers
and
organization
as an entity.
We
will discuss nine
characteristics that make
help great leaders.
1.
Practice Strong
Ethics:
Being
trustworthy facilitates a leader
practicing strong ethics, the study of moral
obligation, or separating
right
from wrong. Workers are more
likely to trust an ethical leader.
Good ethics serve as a
positive model
for
group members, thus strengthening the
organization. Ethical leaders help
group members avoid
common
ethical pitfalls such as
lying, divulging confidential
information, and covering up accidents.
An
effective
leader practices the Golden
Rule.
53
Human
Relations MGMT611
VU
2.
Direction Setting:
Given
that leaders are supposed to
bring about change, they must
guide people in the right
direction,
including
establishing a vision.
3.
Develop Partnerships with
People:
In
a partnership,
the
leaders and group members
are connected in such a way
that the power between
them
is approximately balanced. A partnership involves an
exchange of purpose, a right to
say no for side,
joint
accountability, and absolute
honesty.
4.
Help Group Members Reach
Goals and Achieve
Satisfaction:
The
leader smoothes out the path
to goal attainment, and also looks
out for the satisfaction of
group
members.
Another way of helping group
members achieve goals is to
reduce frustrating barriers to
work
accomplishment.
5.
Set High Expectations:
It
can make people achieve a
lot. Group members live up
(or down) to the leader's
expectations according
to
the Pygmalion
effect. The
manager's expectations become a
self-fulfilling prophecy in part
because
when
a leader expresses faith in
group members, the members
become more
confident.
6.
Give Frequent Feedback on
Performance:
Feedback
is informational and rewarding.
Effective leaders inform
employees how they can
improve and
praise
them for things done right. Feedback is
an informal kind of reward
which encourages the
employees
or
workers.
7.
Manage a Crisis Effectively:
Crisis
management, including managing adversity,
is becoming the mode in organizations.
Leaders should
be
capable of handling difficult
situations courageously and
effectively.
8.
Ask the Right
Questions:
Leaders
can make a major contribution by
asking the right questions.
Although being knowledgeable about
the
group task is important,
there are many times when
asking group members
penetrating
questions is
more
important. This is especially
true because in today's complex
and
rapidly changing
business
environment,
the collective intelligence of group members is
needed to solve
problems.
9.
Be a Servant Leader:
A
humanitarian approach to leadership is to be a
servant
leader, one
who serves group members
by
working
on their behalf to achieve their
goals, not his or her
goals. Help others to
achieve their goals.
Developing
leadership potential:
It
is about creating conditions under which
all your followers can
perform independently and
effectively
toward
a common objective.
Servant
leadership stems naturally from a
commitment to service.
1.
General education and specific
training:
You
should have general information
and understanding about your
field. You should have
specific training
of
your job related activities so
that you could lead and
guide your team
members.
2.
Leadership development
programmes:
Leadership
skills can be acquired by
taking courses or programmes on
leadership.
3.
Acquire broad
experience:
A
leader should have broader knowledge of the things in
order to handle or run the
affairs of the
organization
smoothly.
4.
Modeling effective
leaders:
You
should have some models in
your mind that you
admire as good leaders. You
should try to internalize
the
characteristics of those
leaders.
5.
Self-development of leadership
characteristics and behaviour:
Study
leadership characteristics and
behaviour, and target one or
two for improvement through
self-
determination
and self-monitoring of
behaviour.
6.
Practice a little
leadership:
Look
for opportunities to exert a small amount
of helpful leadership in contrast to
waiting for
opportunities
to
accomplish extraordinary deeds. Mentoring
would be an example of practicing a
little leadership.
7.
Help
your leader lead:
54
Human
Relations MGMT611
VU
Leaders
need assistance so they can do a
good job, and providing this
assistance provides some
leadership
experience.
8.
Become an integrated human
being:
The
leader is first and foremost a
fully functioning person.
Leadership development is therefore the
process
of
self-development. As a result, the process of
becoming a leader is similar to the
process of becoming an
integrated
human being.
Suggestions
for becoming more charismatic
leader
There
are certain leadership attributes
which are the inner or
personal qualities of the leaders.
These
attributes
include values, character, motives,
habits, traits, motives,
style, behaviours, and
skills etc. Here we
discuss
some more characteristics to be a
more charismatic
leader.
1.
Communicate a vision
2.
Make frequent use of
metaphors and
analogies
3.
Inspire trust and
confidence
4.
Be highly energetic and goal
oriented
5.
Be emotionally expressive and
warm
6.
Make ample use of true
stories
7.
Smile frequently
8.
Be candid
9.
Make everybody feel that he or she is
important
10.
Multiply the effectiveness of your
handshake
11.
Stand up straight and also
use non-verbal signals of
self-confidence
12.
Be willing to take personal
risks
13.
Be self-promotional
References:
Dubrin,
A.J. (2005). Human Relations:
Career and Personal Success.
Upper Saddle River, New
Jersey,
07458.
Kanungo,
R. N. & Conger, J.A.( 1995). Modal
orientation in leadership research
and their implication
for
developing countries. In R.N.
Kanungo (ed.), New
approaches to employee management,
Vol. 3:
Employee
management in developing countries,
155-170. Greenwich, Conn.: JAI
Press
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