Social Implications of Computing

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Introduction to Computing CS101

LESSON 40

SOCIAL IMPLICATIONS OF COMPUTING

Focus of the last Lesson was on Cyber Crime

We found out about several types of computer crimes that occur over cyber space

We familiarized ourselves with with several methods that can be used to minimize the ill effects of

these crimes

Three Phases of the DoS

1.Search

2.Arm

3.Attack

Neutralizing the Attack

The engineers responsible for monitoring the traffic on the Yahoo Web sites quickly identified the

key characteristics of the packets originating from those drones

Then they setup filters that blocked all those packets

How to stop DoS attacks from taking place?

Design SW that monitors incoming packets, and on noticing a sudden increase in the number of

similar packets, blocks them

Convince system administrators all over the world to secure their servers in such a way that they

cannot be used as drones

Cyber crime can be used to ...

Damage a home computer

Bring down a business

Weaken the telecom, financial, or even defense-related systems of a country

Mail Bombing

A stream of large-sized eMails are sent to an address, overloading the destination account

This can potentially shut-down a poorly-designed eMail system or tie up the telecom channel for

long periods

Defense: eMail filtering

Break-Ins

Hackers are always trying to break-in into Internet-connected computers to steal info or plant

malicious programs

Defense:

Firewalls

Intrusion detectors

Other effective security policies

Credit Card Fraud

A thief somehow breaks into an eCommerce server and gets hold of credit numbers and related

info

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The thief then uses that info to order stuff on the Internet

Alternatively, the thief may auction the credit card info on certain Web sites setup just for that

purpose

Defense: Use single-use credit card numbers for your Internet transactions

Software Piracy

Using a piece of SW without the author's permission or employing it for uses not allowed by the

author is SW piracy

Defense: Various authentication schemes. They, however, are seldom used as they generally

annoy the genuine users

Industrial Espionage

Spies of one business monitoring the network traffic of their competitors

They are generally looking for info for future products, marketing strategies, and even financial

info

Defense: Private networks, encryption, network sniffers

Viruses

Self-replicating SW that eludes detection and is designed to attach itself to other files

Infects files on a computers through:

Floppy disks, CD-ROMs, or other storage media

The Internet or other networks

Anatomy of a Virus

A virus consists of 2 parts:

Transmission mechanism

Payload

Other Virus-Like Programs

There are other computer programs that are similar to viruses in some ways but different in some

others

Three types:

Trojan horses

Logic- & time-bombs

Worms

Today's Goals:

(Social Implications of Computing)

We will try to understand the impact of computing on:

Business

Work

Living

Health

Education

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40.1 Introduction

It should be clear to you that - for better or worse - the future of computing and the future of

humankind are highly interdependent

Computers have solved many problems for the humankind but have created a few tricky ones as

well

Today we will discuss both, but first ...

Why is it important to discuss the social implication of computing?

Why should we, as computing professionals, be interested in studying the social implications of

our creations?

Computing technology has changed our way of life like no other technology

We need to study how it has done it to highlight the mistakes and success stories of the past

We need to do it so that we can learn from them and select our future direction accordingly

Let's Start with the Dilemma of Computing

Computers keep on becoming more and more powerful and gaining more and more autonomy

They are being equipped with fail-safe and self-healing technologies

Are we heading towards a future where the role of the masters and the slaves will be switched?

Should we slow down or even reverse some of the technology advances to avoid that dark

scenario?

40.2 Powerful Global Corporations

Internet-based communication is allowing business entities to coordinate the activities of their

globally-spread units with greater accuracy

The knowledge gained by one unit becomes available to all others very quickly

All this has made these business entities very powerful, even more powerful than many nation-

states

40.3 The Network Organization

The network paradigm (all connected to many others) is becoming the preferred organizational

structure of more and more organizations as time goes by

This new organization is replacing the old-style layered, tree-structured organizational model

The organizations are learning that business can be done in a more effective manner if emphasis is

placed upon cooperation, shared responsibility and networking:

Within the organization

And also with their customers and suppliers

The structure of the networked organization is flexible (although, at times a bit chaotic!), and changes

according to the demand of the times

It shares knowledge and decentralizes the control of the operation so that network works

effectively to meet the business goals of the organization

The workers :

Can spend more time doing creative work as they have immediate access to all of the required info

through various computer-based technologies

Have a sense of ownership in the organization

While old professions are being eliminated ...

Typists

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Bank tellers

Telephone operators

Number of Temporary Workers is on the Rise

Even technical professionals of high-quality must now define themselves as temporary consultants,

able to move from project to project within in an organization as well as among different

organizations

In the old days, loyalty was important, now professionalism and ability to perform are the watch

words!

The focus now in many computer-centric organizations is not belonging to the organization, but on

professional competency and quality of work

Businesses Monitoring Their Employees

Systems are available that monitor almost every key stroke that an employee makes on a computer

Systems are available that read and censor all incoming and outgoing eMail

It is quite straight forward to monitor where you surf, and when

40.4 Working from Home

Computing has made it possible for some to avoid going the office for their work

They can do their work from home and communicate their ideas, questions, answers to their

colleagues through the Internet

This gives them more time to spend with their families due to the time they save on commuting to

their place of work

Working from Home: Disadvantages

Contact with the colleagues and the quality of communication is reduced, which may result in a

poorer quality of work

Lack of interaction may also result in slower professional growth

Family life may suffer as well, as some never turn off, and keep on working through out the day,

evening and night!

40.5 From Mass- to Personalized-Marketing

In the old days demographical data was analyzed and mass-marketing campaigns were launched to

influence a reasonable portion of the population

The Web has changed marketing forever, redirecting it from a mass focus to a single-person focus

Our Web surfing data are captured. We are asked questions about our lifestyle in return of

randomly awarded prizes

All the collected data is then analyzed to determine patterns in our behavior, and individualized

offers for services and goods are displayed in front of us on the Web or eMail

40.6 The Political Process

We no longer need to gather the public's opinion through expensive referenda or public meetings

Through computer discussion forums, newsgroups and mailing-lists, public and politicians may

engage in a free, open exchange of ideas without leaving the comfort of their not-so-comfortable

and very comfortable homes, respectively

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Distances Have Contracted

Because of the ever-decreasing costs of verbal, text, video communications, it is becoming easier

to stay in touch of anyone, regardless of their physical location

This has had a profound effect on small businesses, especially in developing countries like Pakistan

It has also made it possible for families and friends to become closer in spite of the physical

distance between them

Distances Are Increasing

Television was bad enough; Video games and the Web has made the situation even worse

Families are spending less & less time together in spite of the physical closeness. This may have a

very detrimental effect on the emotional well-being of the children, ... and parents

Solitude is the order of the day as many children & adults spend their free time surfing, chatting,

playing computer games, instead of spending it on interacting with friends or family

Virtual Communities

Interest-based, instead of geography-based communities

Ex: Ta'suv'voof, tennis, telepathy, cancer

Members with common interest share ideas, ask questions, post answers and make announcements

through mailing-lists, news groups or message boards

These communities are definitely very different from traditional ones

There are generally no bars on membership based on gender, race or religion

However, they may lack the respect for the individual and civility that are the norm within

conventional, geography-based communities

A Society Under Surveillance

While surfing, we are being watched, constantly

Our every click is recorded and analyzed to extract patterns and behaviors

Those patterns are then used to persuade us to do things that those Web sites want us to do

Webcams are becoming common. Providing a cheap way for parents to watch their children's

every move

The Changing Face of Education

Distance learning has received a boost due to the low-price of Internet communication and the

availability of Web-based interactive content

It has also become possible for students to interact in real-time with other students as well as

teachers located a long distance from them

Physical location is less of a hindrance now

Students enrolled in distance-education programs have more control over what they want to learn,

how they want to learn, and when

The lack of face-to-face interaction and immediate to-and-fro questions and answers may,

however, reduce the amount of knowledge that can be transferred from the teacher to the student

In spite of that problem, computer-based distance education may be the only source of high-quality

education for many, especially those in remote locations

The fact, however, remains that the best mode of education is the conventional one, which has

become more effective with the augmentation of computer-based learning aids

Info Gathering

We are turning more and more towards online resources of info

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The info that just a few years back involved effort and time to pull together before it could be used

is now literally a few key strokes away

The time and effort spent on gathering info can now be spent on using it

This capability has made the computer an active (and integral) part of our creative process

Telemedicine

How can we place a doctor specializing in, for example, skin-related diseases or neurology in every

district's hospital?

We cannot! What then? Ignore all those not residing in big cities?

Solution: Internet-based telemedicine

An audio/video/text connection combined with a few remote medical instruments and a trained

assistant can enable a remote doctor to examine and prescribe medicine to a patient far, far away

Is Progress Necessary?

Progress is being made every day in the field of computing. The question that we need to ask is:

"Are we going in the right direction?"

Is it OK to make available all sorts of info to everyone? Does everyone needs to know how to

build an H-bomb?

Is it OK to keep on investing in surveillance technologies? Do personal privacy have no place in

our technologically advanced future?

Is it OK to automate everything that we lay our eyes on? Or certain things (e.g. caring for an

infant) should remain with us old-fashioned human beings

Closure

Your answers to the questions that I just raised may differ from mine, and I respect your opinion.

All I say is, yes, progress is inventible, however, you the creators of my future should be a bit

thoughtful about what you do

I command you to "go and invent the future," it is your duty and you may not desist from it, but, please,

do think about the social implications and consequences of what you are doing before actually doing it

Today's Lecture:

(Social Implications of Computing)

We discussed the impact of computing on:

Business

Work

Living

Health

Education

Next Lecture' Goals:

(The Computing Profession )

Roles & responsibilities of a modern computer professionals

The ethical issues facing the computing profession

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