Human Relations


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Human Relations­ MGMT611
Lesson 31
We have learnt in the previous lectures how good work habits help us in advancing our career and how do
they contribute in our personal and professional success. We need to learn new things to bring success in
our career with the changing environment. We need to learn alternative models for the career advancement.
Local environments are changing rapidly in the changing global environment. In the context of globalize
world we need to change our strategies at all levels. We can't change the environment, we have to change
ourselves. Change has created new environment and new environment demand new skills and new
strategies for career development.
New model of career advancement
This lecture describes alternative model of developing our career. The suggestions in this lecture should
help the person achieve career portability, the ability to move from one employer to another when
necessary. Career advancement has acquired a shift in emphasis in recent years to accommodate the new
organizational structures. The key components of the new model of career advancement are as follows:
Career portability (components)
1. More emphasis on horizontal growth, with a focus on new learning.
Initially you used to move from lower ranks to upper ranks in an organization. This strategy has undergone
a change now. Now the emphasis is given on learning new skills instead of relying only on skills you already
have. As the change in environment help learning new things, that is why you should learn to appreciate the
change of doing different jobs in the same organization.
2. More emphasis on temporary leadership assignments.
You should realize the fact that in today's changing world; organizations give temporary assignments to
their employees. If you play the leadership role under certain circumstances; you can supposed to be play
some other role next time.
3. Climbing the ladder of self-fulfillment
Or finding work that is self-fulfilling.
4. Being promoted as much for learn-how as know-how.
(Learn-how is the capability to learn.) Learning ability is more important than present skills. Companies
prefer those employees who have the ability to learn new things. Many organizations pay their employees to
make them learn new skills. This is because present knowledge is becoming obsolete due to rapid
technological and environmental changes.
Knowing about yourself is very important in the development of your career. Career development activities
inevitably include answering some penetrating questions about you, such as the 13 questions that follow.
You may need several hours to do a competent job answering these questions. After individuals have
answered these questions about themselves, it may be profitable to hold a class discussion about the
relevance of the specific questions.
Examine your answers in several years to see
(1) How well you are doing in advancing your career and
(2) How much you have changed.
Keep the following information in mind in answering this inventory: People are generous in their self-
evaluations when they answer career development inventories. So you might want to discuss some of your
answers with somebody else who knows you well.
Human Relations­ MGMT611
The Career Development Inventory
1. How would you describe yourself as a person?
Are you friendly, cynic, introvert or extrovert etc; what type of person are you? Knowing about your
personality attributes will help you in your career advancement.
2. How would you describe yourself as a technical person?
You should be aware of your technical skills. Do you know how to operate computer? Do you have the
knowledge of operating any other machine or gadget?
3. What are you best at doing? Worst?
You should know what you can do best and where do you fumble? Are you good at desk jobs or you are
comfortable with field work?
4. What are your two biggest strengths or assets?
Write down two such things which you think are your asset? You have a car. You can drive a car. You have
any technical skill. You have foreign language proficiency, etc.
5. What skills and knowledge will you need to acquire to reach your goals?
In your opinion, what do you think are the required skills and knowledge that help achieve your goals in
6. What are your two biggest accomplishments?
Jot down on a piece of paper your biggest achievements in life. Write down the factors behind those
achievements. Do you think, it happened because of your social net work, your hard work, your luck, or
because of a skill or knowledge etc. that you have.
7. Write your obituary (short biography at death) as you would like it to appear.
Write down how would you like to be remembered, when you are dead. It will help you set and achieve
your goal. You will strive to achieve that goal. Write an obituary telling what you have done for your family,
community or the country.
8. What would be the ideal job for you?
What is your dream come true job? By knowing this you can think of the way/route to achieve your goal.
9. What career advice can you give yourself?
You can be your best adviser as you are the one who knows your strengths and weaknesses, your likes and
dislikes the best. Seeking advice from others is good but it is much more useful if you could advise yourself.
10. Describe the two peak work-related experiences in your life.
Write down two experiences of your work life that you think brought changes in your life. What made you
do what you did? What are the conditions that made you do what you did?
11. What are your five most important values (the things in life most important to you)?
It could be the wish of your mother/father. It could be your desire. It could be anything you give value.
12. What goals in life are you trying to achieve?
If you know your goals in life you can have a relatively clearer track to achieve those goals.
13. What do you see as your niche (sport where you best fit) in the modern world?
Last but not least. Know your niche. Know the best area where you can perform the best.
The new model of career advancement fits a definition of career success as attaining the twin goals of
organizational rewards and personal satisfaction.
Dubrin, A.J. (2005). Human Relations: Career and Personal Success. Upper Saddle River, New Jersey,
Table of Contents:
  1. HUMAN RELATIONS:Some Guidelines for Effective Human Relations, Communication has 3meanings
  2. CULTURE AND PERSONALITY:Definition of sub culture, Definition of Personality, Types of Persons
  4. PERCEPTION AND INDIVIDUAL BEHAVIOUR:Three concepts of personality, Bias in Perception
  5. PERCEPTION AND GROUP BEHAVIOR:Characteristics of Groups, Individual and Group Behavior
  6. ATTITUDE AND BEHAVIOUR:Types of Attitudes, Steps to turn attitude into action
  7. PERSONAL MOTIVATION AND ACHIEVEMENT:Needs and Motivation, Self-discipline and motivation
  8. SOLVING PROBLEMS SKILLFULLY:Problem solving and cognition, Ways to solve problems
  9. CREATIVITY IN PROBLEM SOLVING:Barriers to creativity, Tips to solve problems creatively
  10. HANDLING PERSONAL ISSUES:Self-Defeating Behaviour, Positive attitude to tackle personal problems
  12. COMMUNICATION AND HUMAN RELATIONS:Process of communication, Improving gender barriers to communication
  13. ORGANIZATIONAL COMMUNICATION:To improve listening skills, Types of organizational communication
  14. UNDERSTANDING COMMUNICATION STYLES:Modeling communication style, Sociability continuum
  15. SELF-ESTEEM:Building process of self-esteem, Self-esteem and public image
  16. BUILDING SELF-CONFIDENCE:The importance of self-confidence and self-efficacy, Balanced Self-Confidence:
  17. BECOMING A LEADER-1:Assessing leadership role, Traits and Characteristics of Effective Leaders
  18. BECOMING A LEADER-II:Theories of leadership, Developing leadership potential
  19. GLOBALIZATION AND CROSS-CULTURAL DIFFERENCES:Religious Values and Bicultural Identities
  20. IMPROVING CROSS-CULTURAL COMPETENCE:Strategies to improve cross-cultural relations, More steps to improve Cultural Relations
  21. BUILDING GOOD RELATIONS WITH MANAGERS:Impressing your manager, Coping with a problem manager
  22. BUILDING GOOD RELATIONS WITH CO-WORKERS:Make Co-workers feel important, Maintain Honest and Open Relationships
  23. BUILDING GOOD RELATIONS WITH CUSTOMERS:Salesperson Represents the Business, Approaching the Customer, Excuses vs. Objections
  24. CHOOSING A CAREER-1:Ten Myths about Choosing a Career, Attitude toward and Perceptions about Myself
  25. CHOOSING A CAREER-II:Choosing a career and developing a portfolio Career, Suggestions for career Preparation
  26. FINDING A JOB:Targeting your job search, The Internet and Résumé Database Services, Extreme Job Hunting
  27. SIGNIFICANCE OF RESUME:Major types of resumes, Electronic Submission of the Résumé
  28. IMPROVING INTERVIEW SKILLS:Successful interview, Knowing the employer or Organization
  29. IMPROVING WORK HABITS-1:Reasons of procrastination, Techniques for Reducing Procrastination
  30. IMPROVING WORK HABITS-2:Developing the proper attitudes and values, Time-management techniques
  32. TAKING CONTROL OF YOURSELF:Develop Outstanding Interpersonal Skills, Business etiquettes
  33. EXERTING CONTROL ON OUTSIDE ENVIRONMENT:Important communication tip, Exerting control over the outside world
  34. MANAGING PERSONAL FINANCES-1:Your personal financial plan, Steps in budget making
  35. MANAGING PERSONAL FINANCES-2:Basic investment principles, Tolerance for Investment Risks, Types of investments
  36. ACHIEVING HAPPINESS-1:Finding happiness and enhancing your personal life, The key to happiness
  37. ACHIEVING HAPPINESS-2:The Five Principles of Psychological Functioning, Your mind and Happiness
  38. ACHIEVING HAPPINESS-3:Need for intimacy, Working out issues with relationships
  39. APATHY AND ITS REMEDIES:Let us try to understand the various definitions of apathy, Coping strategies for apathy
  40. ENHANCING PERSONAL ETHICS-1:Influence of Culture, Common ethical problems
  41. ENHANCING PERSONAL ETHICS-2:Common ethical problems, Guidelines for Behaving Ethically
  42. HELPING OTHERS GROW:Being a Nurturing, Positive Person, A list of mentoring behaviour, Coaching skills and techniques
  43. REVIEW-I:What is a Human Relation?, Meanings of Communication, Two types of stress, Some personal problem, Communication style
  44. REVIEW-II:Steps to build self-confidence, Globalization, Building Good Relations with Co-workers, Good work habits
  45. REVIEW-III:New model of career advancement, Choosing your investment, Tactics for Dealing with Difficult People