FOCUSING ON PEOPLE: THE KEY TO SUCCESS:People in the Process, Developing and Sustaining A World-class Workforce

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Leadership & Team Management MGMT 623

Lesson 02

FOCUSING ON PEOPLE: THE KEY TO SUCCESS

It is a common saying in today's organizations that the success depends on people. The `people' of

course are the organizational team members and stake holders. Focusing on the right individuals and

stakeholders is important for the success of any organization.

Today our main focus will be on the people; an actor in organization, the key resources for the success

of any organization. Every organization has some objectives, goals, mission& vision. For achieving

these goals & mission, they use different inputs to get desire outputs. The people in different

department/position in the organization are the key actors to meet the organizational goals. Only these

people can make difference when you compare your organization with the other organization. In

today's environment, getting the latest technology is not a big deal. Even arranging finance is not a

problem, if you have a good idea/project. The biggest problem will be to attract/find and retain right

people. Any organization can make a difference provided they have right people and organization is

managing them well. But it is nor so simple. People and organizations are so complex and remember

that every person is different from one and other. So managers/leaders must understand the people, their

behavior & situation.

One should have target to engage good team to achieve the organizational goals. And keep in mind that

good team are only build with a good leadership. Leader is one who motivates the employee and aligns

them towards achieving the goals in a better way. Research tells us that success comes from putting

leadership, people, value, goals, relationship, culture and community first.

People in the Process

People are the most important asset of an organization. The basic task of a manager is to be people

oriented. Poor people management is an important contributor to any failure of organization.

It is need of today's organization to convert the organization from machine based and economically

driven paradigm to more people driven, community-based and values-driven. And it will be only done

through people working in the organization as a cohesive team.

Importance of HR and Managers

Some organizations treat the employees as cost. Basically these organizations are dying organization.

We know that employees are the asset and high performing organizations treat people as valuable

strategic assets. So managers/leaders must ensure that people are treated as strategic assets.

Human Capital

Organizations trade in product, knowledge, service, innovation, and relationships. All these things are

carried out by people. All organizations use different resources like land, machines, technology,

finance, people etc. But the important resources any organization can depend is the human Resource

and they is the typical human capital organization can be prod off.

Why a Human Capital Environment?

People are the capital of an organization and create difference with knowledge, creativity and

relationship. All this is done by the people. So what does it means? It means "people" must be

managed/treated as asset, invest on them and protect them, and not to treat tem as cost. Because human

are the unique form of capital.

What is Important?

The direction of the employees is also important and set the state of mind towards work. It is also the

responsibility of manager/leaders to set the focus of employee in work and engage them with some

Leadership & Team Management MGMT 623

creative work and motivate them to achieve organization goals. Also create the sense of importance to

adopt change.

Developing and Sustaining A World-class Workforce

Increasingly Diverse Workforce

Diversity will allow us to compete and win locally and globally. Diversity in

workplace is very important and brings synergy in the organization. Team members

with different backgrounds, with different skill sets and different exposures are very

critical and have positive impact.

The Changing Nature of Work

Economy base has moved from manufacturing to services. Keeping in view the

changing landscape of the world business, organizations have started thinking and

shifting from manufacturing to services orientation.

Job flexibility for employees. With the changing work environment, flexibility in the

job is increasing. Organizations are more concerned about out put and delivery rather

than time spent by the workers and more flex scheduling is becoming common.

Growth of outsourcing is yet another trend. Organizations are going for outsourcing

most of the secondary tasks rather than doing themselves to improve effectiveness and

efficiency.

The New Employer-Employee Partnership

Employees can not expect long-term employment

Employers thus can not expect corresponding loyalty

Employers trying to build a new kind of relationship:

an employer-employee

partnership

About the course

The course is designed to develop the understanding & knowledge of "the Leadership and Team

Management" concepts and the skill sets necessary for performing the team leader functions in

today's dynamic and competitive organizations. The course will be divided into two main

components, the Leadership and Team dynamics. In the first part the main focus will be on Leader,

Followers and situation to understand the concept of leadership and in the second half of the course

we will try to understand the team dynamics.

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