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Business Communication |
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COMMUNICATION:Definition of Communication, Communication & Global Market
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FLOW OF COMMUNICATION:Internal Communication, External Communication
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THEORIES OF COMMUNICATION:Electronic Theory, Rhetorical Theory
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THE PROCESS OF COMMUNICATION & MISCOMMUNICATION:Message
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BARRIERS IN EFFECTIVE COMMUNICATION /COMMUNICATION FALLOFF
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NON- VERBAL COMMUNICATION:Analysing Nonverbal Communication
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NON- VERBAL COMMUNICATION:Environmental Factors
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TRAITS OF GOOD COMMUNICATORS:Careful Creation of the Message
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PRINCIPLES OF BUSINESS COMMUNICATION:Clarity
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CORRECTNESS:Conciseness, Conciseness Checklist, Correct words
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CONSIDERATION:Completeness
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INTERCULTURAL COMMUNICATION
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INTERCULTURAL COMMUNICATION:Education, Law and Regulations, Economics
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INDIVIDUAL CULTURAL VARIABLES:Acceptable Dress, Manners
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PROCESS OF PREPARING EFFECTIVE BUSINESS MESSAGES
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Composing the Messages:THE APPEARANCE AND DESIGN OF BUSINESS MESSAGES
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THE APPEARANCE AND DESIGN OF BUSINESS MESSAGES:Punctuation Styles
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COMMUNICATING THROUGH TECHNOLOGY:Email Etiquette, Electronic Media
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BASIC ORGANIZATIONAL PLANS:Writing Goodwill Letters
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LETTER WRITING:Direct Requests, Inquiries and General Requests
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LETTER WRITING:Replies to Inquiries, Model Letters
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LETTER WRITING:Placing Orders, Give the Information in a Clear Format
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LETTER WRITING:Claim and Adjustment Requests, Warm, Courteous Close
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LETTER WRITING:When The Buyer Is At Fault, Writing Credit Letters
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LETTER WRITING:Collection Letters, Collection Letter Series
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LETTER WRITING:Sales Letters, Know your Buyer, Prepare a List of Buyers
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MEMORANDUM & CIRCULAR:Purpose of Memo, Tone of Memorandums
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MINUTES OF THE MEETING:Committee Members’ Roles, Producing the Minutes
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BUSINESS REPORTS:A Model Report, Definition, Purpose of report
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BUSINESS REPORTS:Main Features of the Report, INTRODUCTION
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BUSINESS REPORTS:Prefatory Parts, Place of Title Page Items
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MARKET REPORTS:Classification of Markets, Wholesale Market
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JOB SEARCH AND EMPLOYMENT:Planning Your Career
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RESUME WRITING:The Chronological Resume, The Combination Resume
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RESUME & APPLICATION LETTER:Personal Details, Two Types of Job Letters
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JOB INQUIRY LETTER AND INTERVIEW:Understanding the Interview Process
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PROCESS OF PREPARING THE INTERVIEW:Planning for a Successful Interview
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ORAL PRESENTATION:Planning Oral Presentation, To Motivate
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ORAL PRESENTATION:Overcoming anxiety, Body Language
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LANGUAGE PRACTICE AND NEGOTIATION SKILLS:Psychological barriers
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NEGOTIATION AND LISTENING:Gather information that helps you
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THESIS WRITING AND PRESENTATION:Write down your ideas
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THESIS WRITING AND PRESENTATION:Sections of a Thesis (Format)
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RESEARCH METHODOLOGY:Studies Primarily Qualitative in Nature
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RESEARCH METHODOLOGY:Basic Rules, Basic Form, Basic Format for Books
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