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Human Resource Development

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Human Resource Development (HRM-627)
VU
Lesson 16
UNDERSTANDING GROUP BEHAVIOR
The behavior of a group is not merely the sum total of the behaviors of all the individuals in a group. Why?
Because individuals act differently in groups than they do when they are alone. Therefore, if we want to
understand organizational behavior more fully, we need to study groups.
WHAT IS A GROUP?
A group is defined as two or more interacting and interdependent individuals who come together to achieve
particular goals. Formal groups are work groups established by the organization that have designated work
assignments and specific tasks. In formal groups, appropriate behaviors are established by and directed toward
organizational goals.
In contrast, informal groups are social. These groups occur naturally in the workplace in response to the need
for social contact. Informal groups tend to form around friendships and common interests.
Stages of Group Development
Group development is a dynamic process and following is a brief description of its five stages:
Forming: The first stage of group development in which people join the group and then define the group's
purpose, structure, and leadership.
Storming: The second stage of group development, which is characterized by intragroup conflict.
Norming: The third stage of group development, which is characterized by close relationships and
cohesiveness.
Performing:
The fourth stage of group development in which the group is fully functional and performs.
Adjourning: The final stage for group development for temporary groups during which group members are
concerned with wrapping up activities rather than task performance.
Basic Group Concepts
Role: A role is a set of behavior patterns expected of someone occupying a given position in a social unit.
Norm: Norm is an acceptable standard or expectation shared by group members.
Status: Status means a prestige grading, position, or rank within a group.
Group Size: Does the group size affect the group's overall behavior? The answer is a definite yes, but the
affect depends on the outcomes on which one is focusing. For instance, small groups are faster at completing
tasks than the large groups. However, if the group is engaged in problem solving, larger groups consistently get
better results.
A Free Rider Tendency: A group phenomenon in which members reduce their individual efforts and
contribution as the group size increases.
Group Cohesiveness: The degree to which group members are attracted to one and another and share the
group goals.
Conflict: Perceived incompatible differences that result in interference or opposition.
Conflicts are of the following types:
1. traditional conflicts
2. human relations conflict
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Human Resource Development (HRM-627)
VU
3.
interactionist view of conflict
4.
functional conflicts
5.
dysfunctional conflicts
6.
task conflicts
7.
relationship conflict
8.
process conflict
Advantages of Group Decision Making
1. provide more complete information
2. generate more alternatives
3. increase acceptance of a solution
4. increased legitimacy
Disadvantage of Group Decision Making
1. they are time consuming
2. minority domination
3. pressure to conform
4. ambiguous responsibility
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Table of Contents:
  1. INTRODUCTION TO HUMAN RESOURCE DEVELOPMENT:The Concept and its Dimensions, Targets of Development
  2. FOUNDATIONS OF HUMAN BEHAVIOR:Attitudes, Personality, Emotional Intelligence
  3. PERCEPTION:Attribution Theory, Shortcuts Frequently Used in Judging Others
  4. INTRINSIC MOTIVATION:Why Choose Big Five Framework?, THE OUTCOME OF FIVE FACTOR MODEL
  5. FIVE FACTOR MODEL:The Basis of Intrinsically Motivated Behavior, Intrinsic Motivation and Values
  6. MOTIVATION:EARLY THEORIES OF MOTIVATION, Designing Motivating Jobs
  7. The Motivation Process:HOW TO MOTIVATE A DIVERSE WORKFORCE?,
  8. INTERPERSONAL COMMUNICATION:PRINCIPLES OF INTERPERSONAL COMMUNICATION
  9. THE WORLD BEYOND WORDS:DIFFERENCES BETWEEN VERBAL AND NONVERBAL COMMUNICATION, MINDFUL LISTENING
  10. TRANSACTIONAL ANALYSIS:EGO STATES, Parent Ego State, Child Ego State
  11. TYPES OF TRANSACTIONS:Complementary Transactions, Crossed Transactions, Ulterior Transactions
  12. NEURO-LINGUISTIC-PROGRAMMING
  13. CREATE YOUR OWN BLUEPRINT
  14. LEADERSHIP:ORGANIZATIONAL DEMOCRACY
  15. LEADERSHIP:Environment and Strategic Leadership Link, Concluding Remarks
  16. UNDERSTANDING GROUP BEHAVIOR:Stages of Group Development, Advantages of Group Decision Making
  17. UNDERSTANDING TEAM BEHAVIOR:TYPES OF TEAMS, Characteristics of Effective Teams,
  18. EMOTIONAL FACET:PHYSICAL FACET
  19. HUMAN RESOURCE DEVELOPMENT & THE ROLE OF GOVERNACE:Rule of Law, Transparency,
  20. HUMAN RESOURCE DEVELOPMENT:The Concept and Its Dimensions, Targets of Development
  21. HUMAN DEVELOPMENT INDEX (HDI):Methodology,
  22. REPORTS:Criticisms of Freedom House Methodology, GROSS NATIONAL HAPPINESS
  23. SECTORS OF A SOCIETY: SOME BASIC CONCEPTS:PUBLIC SECTOR, PRIVATE SECTOR
  24. NON GOVERNMENTAL ORGANIZATIONS (NGOS):Types, Methods, Management, Citizen organization
  25. HEALTH SECTOR:Health Impact of the Lebanon Crisis, Main Challenges,
  26. A STUDY ON QUALITY OF PRIMARY EDUCATION BACKGROUND AND RATIONALE
  27. ADULT EDUCATION:Lifelong learning
  28. THE PRACTICAL PERSPECTIVE OF ADULT EDUCATION:Problems of Adult Literacy, Strategies for Educating Adults for the Future
  29. TECHNICAL & VOCATIONAL EDUCATION:VET Internationally, Technical Schools
  30. ASSESSING THE LINK BETWEEN INTELLECTUAL CAPITAL FORMATION AND PERFORMANCE OF A UNIVERSITY
  31. SCIENCE & TECHNOLOGY EDUCATION:Social responsibility, Curriculum content
  32. ENVIRONMENT:Dark Greens and Light Greens, Environmental policy instruments
  33. HDI AND GENDER SENSITIVITY:Gender Empowerment Measure
  34. THE PLIGHT OF INDIAN WOMEN:
  35. ENTREPRENEURSHIP:Characteristics of entrepreneurship, Advantages of Entrepreneurship
  36. A REVISIT OF MODULE I & II
  37. HUMAN DEVELOPMENT & ECONOMIC GROWTH (1975 TO 2003):
  38. PUBLIC PRIVATE PARTNERSHIP:Origins, The Desired Outcomes of PPPs
  39. PRINCIPLES OF PUBLIC PRIVATE PARTNERSHIP (PPP):Situation in Pakistan,
  40. DEVOLUTION REFORMS A NEW SYSTEM OF GOVERNMENT:
  41. GOOD GOVERNANCE:Participation, Rule of law, Accountability
  42. MACROECONOMIC PROFILE OF A COUNTRY: EXAMPLE ECONOMY OF PAKISTAN
  43. COORDINATION IN GOVERNANCE: AN EXAMPLE OF EU, The OMC in Social Inclusion
  44. MOBILIZING REGIONAL EDUCATIONAL RESOURCES: THE ASEAN UNIVERSITY NETWORK, A CASE STUDY
  45. GOVERNMENT PRIORITIES AND POLICIES:Role of Government, Socio Cultural Factors in Implementing HRD Programs