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Human Relations

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Human Relations­ MGMT611
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Lesson 27
SIGNIFICANCE OF RESUME
What is a Resume?
Resume is the first meeting between an employee and a prospective employer. Resumes introduce the
applicant with the prospective employer. It is the document which encloses the educational qualification,
relevant work experience, and personal detail of a person submitted to an employer or some other authority
for securing a job. Writing a good quality resume is necessary for getting a better job. There are no hard and
fast rules of writing a resume. The purpose of the resume is to get to know the applicant. The employers
assess the applicants through resumes first and then they might call the short listed applicants for interview.
Therefore the resume should be written in an effective manner so that the prospective employer could have
the first good impression of the applicant. Resume is a French word. It is also called curriculum vitae.
Forms of contact
Resume is a form of communication. Communication helps build relationships. As we know,
communication is defined as any act by which one person gives to or receives from another person,
information about that person's needs, desires, perceptions, and knowledge. So, the objective of a resume is
to let others know about you. We can communicate in a number of ways, which are as follows:
Written
Spoken
CV (curriculum vitae)
Letter
Good relationships emerge due to proper communication. If we are capable of communicating our message
in an effective manner, then possibly we can convince the prospective employer to call us for the interview.
Our resume may probably be the first point of contact. It is said first impression is the lasting impression.
Therefore, the resume should be precise, concise and effective.
Major types of resumes
It must be kept in mind that the major purpose of a résumé is to help you obtain a job interview, not a job.
A challenge in preparing an effective résumé is to suit many different preferences, such as length and
amount of detail about job experience.
Writing a resume is an art. It is written in various types and forms. Some of its popular forms are:
The chronological résumé presents facts in reverse chronological order. Start from present job or
position and move date wise backward. This type of resume is mostly popular in our country. In
this type of resume the problem is sometimes with the filling up the gaps. When a year or two do
not show what you have been doing does not leave a good impression on the prospective
employer. These gaps should be filled sensibly telling what you have been doing, e.g. you were
busy with your father's business, or you were on foreign tour etc.
The functional résumé organizes skills and accomplishments into the function performed. If you
have worked in any organization, the skill and expertise you have learnt is mentioned. For example
you can tell that you have team making skills or you can organize events.
The targeted résumé focuses on a specific job target and only presents information relevant to
that target. Whichever résumé format you choose, it is best to place your most saleable asset first.
What is needed and what you have to offer, should be mentioned first. Focus on yourself and find
those events in your life that depict your capabilities and skills needed for that particular job. If
there is a match between your skills and the requirements of the employer it can be helpful to get a
job interview. Microsoft Word contains résumé formats worthy of consideration.
The creative resume presents skills in a creative form. A creative-style résumé is one with a novel
format and design. Resume should be creative not created (not the one that creates false facts). It
is best suited for jobs with a specific emphasis on creativity. The generally accepted approach is to
be creative when submitting résumés. Job seekers should be aware that many employers verify
facts presented on a résumé.
The gimmickry resume is also to get the attention of the prospective employer. When your
background does not fit the position, emphasize skills and experiences that would contribute to
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success in the job under consideration. When you do not have the experience or skill directly
required for the particular job, you can mention your skills that are relevant for that specific job.
These are various forms of resume, which differ from each other according to the objectives of the resume.
Since organizational structures are changing, job requirements are also changing. Employers look for
specific skills from the employees, according to the nature of the job, e.g. computer know how is
considered a must for a desk job these days. A good resume should include all the skills and qualifications
that you can offer and the prospective employers are interested in. Resumes must include what is needed in
today's work environment or what are the requirements of the organization. Resume styles are changing
with the changing environment and needs of the organizations. In today's world emphasis is given on the
knowledge of information technology, values, ethics, and skills, having the characteristics of a team player
and also knowing a foreign language.
Introduction to Resume
The employer might be asked as to the type of references required, or for recent graduates, references
might be left on file in the placement office. Personal references are given so that the prospective employer
could get information about you. References of only those people should be given who know you
personally. The new job seekers can mention the names along with their positions, and titles of the teachers,
supervisors or head of the departments as referees.
A new emphasis in résumé construction is to incorporate your values into the presentation of yourself
because of the intensified interest in ethics in business. Show you are an effective worker. The personal
interest section can help demonstrate your values because people engage in activities they think are
important.
How to Handle the Job Objective Section
The job objective section should be divided into short--and long-range objectives. The objective section
often has to be tailored to the specific job under consideration. A young applicant with less or no
experience for the specific job can mention tactfully his/her future plans of what he/she wants to be. For
example you can say, "I like to excel in information technology"; etc. Goals should be realistic.
Electronic Submission of the Résumé
Not every prospective employer can or is willing to accept compressed files. The easiest approach is to
submit your résumé as a Microsoft Word document or plain text file.
Yet, some companies will not open attached files because of concerns about computer viruses. As a last
resort, copy your résumé directly into the e-mail document.
References:
Dubrin, A.J. (2005). Human Relations for Career and Personal Success. Upper Saddle River, New Jersey,
07458.
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Table of Contents:
  1. HUMAN RELATIONS:Some Guidelines for Effective Human Relations, Communication has 3meanings
  2. CULTURE AND PERSONALITY:Definition of sub culture, Definition of Personality, Types of Persons
  3. PERSONALITY AND STRESS:Personality, PERSONAL TOOLS TO CONTROL STRESS
  4. PERCEPTION AND INDIVIDUAL BEHAVIOUR:Three concepts of personality, Bias in Perception
  5. PERCEPTION AND GROUP BEHAVIOR:Characteristics of Groups, Individual and Group Behavior
  6. ATTITUDE AND BEHAVIOUR:Types of Attitudes, Steps to turn attitude into action
  7. PERSONAL MOTIVATION AND ACHIEVEMENT:Needs and Motivation, Self-discipline and motivation
  8. SOLVING PROBLEMS SKILLFULLY:Problem solving and cognition, Ways to solve problems
  9. CREATIVITY IN PROBLEM SOLVING:Barriers to creativity, Tips to solve problems creatively
  10. HANDLING PERSONAL ISSUES:Self-Defeating Behaviour, Positive attitude to tackle personal problems
  11. CONFLICT RESOLUTION:WHY SO MUCH CONFLICT EXISTS, TECHNIQUES FOR RESOLVING CONFLICTS
  12. COMMUNICATION AND HUMAN RELATIONS:Process of communication, Improving gender barriers to communication
  13. ORGANIZATIONAL COMMUNICATION:To improve listening skills, Types of organizational communication
  14. UNDERSTANDING COMMUNICATION STYLES:Modeling communication style, Sociability continuum
  15. SELF-ESTEEM:Building process of self-esteem, Self-esteem and public image
  16. BUILDING SELF-CONFIDENCE:The importance of self-confidence and self-efficacy, Balanced Self-Confidence:
  17. BECOMING A LEADER-1:Assessing leadership role, Traits and Characteristics of Effective Leaders
  18. BECOMING A LEADER-II:Theories of leadership, Developing leadership potential
  19. GLOBALIZATION AND CROSS-CULTURAL DIFFERENCES:Religious Values and Bicultural Identities
  20. IMPROVING CROSS-CULTURAL COMPETENCE:Strategies to improve cross-cultural relations, More steps to improve Cultural Relations
  21. BUILDING GOOD RELATIONS WITH MANAGERS:Impressing your manager, Coping with a problem manager
  22. BUILDING GOOD RELATIONS WITH CO-WORKERS:Make Co-workers feel important, Maintain Honest and Open Relationships
  23. BUILDING GOOD RELATIONS WITH CUSTOMERS:Salesperson Represents the Business, Approaching the Customer, Excuses vs. Objections
  24. CHOOSING A CAREER-1:Ten Myths about Choosing a Career, Attitude toward and Perceptions about Myself
  25. CHOOSING A CAREER-II:Choosing a career and developing a portfolio Career, Suggestions for career Preparation
  26. FINDING A JOB:Targeting your job search, The Internet and Résumé Database Services, Extreme Job Hunting
  27. SIGNIFICANCE OF RESUME:Major types of resumes, Electronic Submission of the Résumé
  28. IMPROVING INTERVIEW SKILLS:Successful interview, Knowing the employer or Organization
  29. IMPROVING WORK HABITS-1:Reasons of procrastination, Techniques for Reducing Procrastination
  30. IMPROVING WORK HABITS-2:Developing the proper attitudes and values, Time-management techniques
  31. NEW MODEL OF CAREER ADVANCEMENT:Career portability, HUMAN RELATIONS SELF-ASSESSMENT
  32. TAKING CONTROL OF YOURSELF:Develop Outstanding Interpersonal Skills, Business etiquettes
  33. EXERTING CONTROL ON OUTSIDE ENVIRONMENT:Important communication tip, Exerting control over the outside world
  34. MANAGING PERSONAL FINANCES-1:Your personal financial plan, Steps in budget making
  35. MANAGING PERSONAL FINANCES-2:Basic investment principles, Tolerance for Investment Risks, Types of investments
  36. ACHIEVING HAPPINESS-1:Finding happiness and enhancing your personal life, The key to happiness
  37. ACHIEVING HAPPINESS-2:The Five Principles of Psychological Functioning, Your mind and Happiness
  38. ACHIEVING HAPPINESS-3:Need for intimacy, Working out issues with relationships
  39. APATHY AND ITS REMEDIES:Let us try to understand the various definitions of apathy, Coping strategies for apathy
  40. ENHANCING PERSONAL ETHICS-1:Influence of Culture, Common ethical problems
  41. ENHANCING PERSONAL ETHICS-2:Common ethical problems, Guidelines for Behaving Ethically
  42. HELPING OTHERS GROW:Being a Nurturing, Positive Person, A list of mentoring behaviour, Coaching skills and techniques
  43. REVIEW-I:What is a Human Relation?, Meanings of Communication, Two types of stress, Some personal problem, Communication style
  44. REVIEW-II:Steps to build self-confidence, Globalization, Building Good Relations with Co-workers, Good work habits
  45. REVIEW-III:New model of career advancement, Choosing your investment, Tactics for Dealing with Difficult People