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Leadership and Team Management

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Leadership & Team Management ­ MGMT 623
Lesson 03
Concept of Leadership is very important in organizations because leaders are the ones who make things
happen. Without leaders, an organization would find it difficult to get things done. Leaders mostly help
others to learn ­ just as a coach would help players play instead of playing himself. This lecture
introduces students to the concept of leadership and leadership effectiveness by providing working
definitions and by emphasizing the cultural limitations of the concepts. It presents several cultural
models that are used throughout the text to explain cross-cultural difference in leadership. There is no
universally agreeable definition of leadership. Just go and type "leadership" on Google and you can
find more than 186,000,000 different pages of reference on web. It involves influencing attitudes,
behaviors, beliefs and feelings of people and believes to be an important topic.
Peter Drucker the guru of Management defines Leadership as "The only definition of a leader is
someone who has followers." While John C Maxwell defines "leadership is influence - nothing more,
nothing less." According to John W. Gardner Leadership is "the process of persuasion and example by
which an individual (or leadership team) induces a group to take action that is in accord with the
leader's purpose, or the shared purposes of all."
Remember Leadership is a process and not a position. This important process has three important
components/ingredients. 1) Leader, 2) Followers and 3) Situation. These three components play very
important role on the process of leadership.
Leaders are those persons who are able to influence others and who possess managerial authority.
Leadership, then, is the ability to influence a group toward the achievement of goals. Trust is the
foundation of leadership. Leaders develop an environment of trust where the organizational members
tend to establish a follower-ship with the leader.
Who is a leader? A leader is defined as any person who influences individuals and groups/teams
within an organization, helps them in the establishment of goals, and guides them toward achievement
of those goals, thereby allowing them to be effective.
Characteristics of Successful Leaders Effective and successful leaders have certain characteristics.
They are good communicators, they motivate others (team members), they are good team builders,
solve problems of others and of organizations, they are good listeners and resolve conflicts, anticipate
change and mange it within team and organizations, they encourage risk taking by their team members
and also to promote the creativities.
If you study the life of successful leaders, you can find them a challenger of the process, they inspire a
shared vision, enable others to act, they model the way by showing the path, encourage the followers,
act as change agent and take followers to the destination.
Similarly, we also discussed leaders of corporate sector who created impression in this world.
9. Asa G. Candler Coca-Cola
1. Bill Gates, co-founder of Microsoft
10. M ichael Dell, founder of Dell Com puter
2. Sam Walton, former CEO of Wal-Mart
11. Andy Grove, form er CEO of Intel
3. Jack Welch, former CEO of General Electric
12. Ted Turner, founder of CNN
4. Lee Iacocca, former CEO of Chrysler
13. Jeff Bezos, founder of Am azon.com
5. Steve Jobs, CEO of Apple
14. Phil Knight, CEO of Nike
6. Walter E. Disney Walt Disney
15. Lou Gerstner, form er CEO of IBM
7. Henry Ford Ford Motor
16. Robert W . Johnson Jr. Johnson &
8. William C. Procter Procter & Gamble
Leadership & Team Management ­ MGMT 623
Think of someone in your life whom you would consider as "Leader". What are the qualities of
character that this person has? I try to enlist few important characters that person "leader" may have..
Honest, trustworthy
Good role model
Good listener
Treats people with respect
Connected to the Community
Positive, enthusiastic
Risk taker
Social Skills
Decision Maker
Are we born with these qualities or are they learned behaviors? To some degree we have all of them --
some more so than others. We must choose and work to strengthen these qualities in ourselves if we
are to be effective leaders.
Do we really need leaders? Consider how life would be different without leadership in e.g. Families,
Education, Businesses, Service Associations, Teams, Countries and World.
Why Study Leadership?
Understanding leadership helps organizations:
To select the right people for leadership positions
To train people in leadership positions to improve to improve their performance
Who benefits?
Leaders, followers, organizations and society as a whole.
Table of Contents:
  2. FOCUSING ON PEOPLE: THE KEY TO SUCCESS:People in the Process, Developing and Sustaining A World-class Workforce
  3. LEADERSHIP:Characteristics of Successful Leader, Why Study Leadership?
  4. LEADERSHIP (CONTD.):Characteristics of Leaders Who Fail, Why Leaders Fail?
  5. MANAGERS VS LEADERS:Characteristics, Effective Leadership, Respect for Diversity
  6. FOLLOWER-SHIP:Importance of Followers, Follower-ship Style
  7. LEADERSHIP PROCESS:Strategies for Cultivating Exemplary Followers, Important Traits of Leaders
  8. LEADERSHIP PROCESS (CONTD.):Qualities of Leaders, Self-Confidence, Integrity
  9. LEADERSHIP THEORIES/ APPROACHES:Personal Characteristics of Leaders, Managerial Grid
  10. CONTINGENCY THEORIES OF LEADERSHIP:The Fiedler Model, Situational Leadership Theory, Path-Goal Theory
  12. THE LEADER AS AN INDIVIDUAL:Personality, Situation, Heredity, Environment
  13. ATTITUDE-PERSONALITY:Job Satisfaction, Work Situation, Self - Monitoring
  14. BIG FIVE MODEL, MYERS BRIGGS TYPE INDICATOR (MBTI):Sub-Categories Defined, Information Gathering
  15. SITUATIONAL FACTORS:Social and psychological climate, Culture of the organization
  16. BECOMING A LEADER! WHAT DOES IT MEAN & HOW DO YOU GET IT?:Mission Statement, Leading oneself
  17. BECOMING A LEADER:Elements of Leadership, CONCEPT OF POWER,
  18. UNDERSTANDING POWER:Sources of Power, Responses to the Use of Power, Managing Political Behavior
  19. LEADERSHIP POWER & INFLUENCE:Positional Power, Being an Effective Leader
  20. LEADERSHIP AND EMPOWERMENT:Power sharing and Empowerment, Share Information
  21. MOTIVATION:Guidelines for Delegating, Human Resource Approach
  22. MOTIVATION AT WORK, MOTIVATION AND LEADERSHIP:What Factors Diminish Motivation in the Workplace
  23. LEADERSHIP COMMUNICATION:Communication & the Four Management Functions
  24. REVIEW-1:Organizational Performance, That is the Role of Management?, Leaders Vs Managers
  25. GROUP & TEAM CONCEPT:Groups versus Teams, Deciding When to Use a Team
  26. TEAM DYNAMICS:Stages of Group Development, Problem-Solving Teams, Benefits of Teams
  27. BUILDING THE TEAM:Leadership success requires, Strategies for Team Building
  28. A TEAM-BASED ORGANIZATION:Basic Steps, Span of Control, Categories of Decisions
  29. DECISION MAKING:Categories of Decisions, The Decision-Making Process
  30. TEAM DECISION MAKING:Team Problem Solving Techniques, Concept of QC
  31. EFFECTIVE TEAM COMMUNICATION:Team/Group Communications
  32. CONFLICT IN TEAM:Sources of Conflict, Scarcity of Resources, Dysfunctional Outcomes
  33. TRAINING/LEARNING OF TEAM:Training Methods, Phases of Learning Cycles
  34. LEARNING ORGANIZATION:A Litmus Test, Work Relations
  35. REWARDING & RECOGNIZING TEAMWORK:Compensating Teams, Individual or Team Rewards?
  36. MANAGING/LEADING VIRTUAL TEAMS:Communications in Virtual Organizations, Virtual Leadership
  37. EFFECTIVE TEAM MEETINGS:Better Meetings, Meeting Roles, Meeting Room Facilities
  38. LEADING TEAM:Team Leadership Structures, Leadership Demands and Duties, Leadership Direction
  39. REVIEW-II:Types of Teams, Characteristics of High Performance Teams, Sources of Conflict
  40. STRATEGIC LEADERSHIP:Strategic Management, Determining Strategic Direction, Developing Human Capital:
  41. LEADING CHANGE:Dynamics of Change, Change Models, Unfreeze
  42. CREATIVE LEADERSHIP:Awaken Your Senses, How Might These Definitions Be Integrated
  43. ETHICS IN LEADERSHIP:Character Traits Reflect Ethics, Manifests Honesty
  44. LOOKING AT THE FUTURE: WHAT COMES NEXT:Benefits of Teams, Ethical Leadership,
  45. TEAMWORK: LEARNING FROM NATURE:Social Behavior, Termites, Learning from Nature