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Human Relations

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Human Relations­ MGMT611
Lesson 36
Happiness, a state of joy, pleasure, goodness, or satisfaction.
A lifetime of happiness: no man alive could bear it: it would be hell on earth.
George Bernard Shaw (1856 - 1950) Irish playwright.
Happiness is not best achieved by those who seek it directly.
Bertrand Russell (1872 - 1970) British philosopher and mathematician.
There are two things to aim at in life: first, to get what you want; and after that, to enjoy it. Only the wisest
of mankind achieve the second.
Logan Pearsall Smith (1865 - 1946) U.S.-born British writer.
Finding happiness and enhancing your personal life
This lecture takes an overview of the major issues involved in leading an enriched personal life, with an
emphasis on the pursuit of happiness and achieving a good relationship between business partners and life
partners. A lot of research is being conducted on happiness. According to a research Denmark is the top
happiest country. Germany is the second happiest country.
1. Achieving happiness
Research and opinion about happiness indicate that people can take concrete steps to achieve happiness.
Planning for happiness is possible because it appears to be somewhat under people's control. Many
researchers consider happiness to be a natural human condition.
Lyken observes that those genes that combine to produce a happy person were favored by natural selection.
The spheres of life and happiness
Happiness is a by-product of having the various components of life working in harmony and synchrony.
The various components of life must spin together like 6 gears. The components for many people would
(1) Work and career,
(2) Interpersonal life including loved ones,
(3) Physical and mental health,
(4) Financial health,
(5) Interests and pastimes, and
(6) Spiritual life or belief system.
For the long range, a state of happiness is dependent on all six spheres working in harmony. People vary
with how much importance they attach to each sphere of life.
Yet a gross deficiency in any one sphere detracts from happiness.
The key to happiness
Keeping the spheres of life in harmony is one framework for achieving happiness. In addition, a wide range
of opinion and research suggests eleven keys to happiness.
1.  Give high priority to the pursuit of happiness.
2. Experience love and friendship, and value relations.
3. Develop a sense of self-esteem.
4. Work hard at what you enjoy and achieve the flow experience.
5. Appreciate the joys of day-to-day living.
6. Be fair, kind, helpful, and trusting of others.
7. Have recreational fun in your life.
8. Learn to cope with grief, disappointment, setbacks, and stress.
9. Live with what you cannot change.
10. Energize yourself through physical fitness.
11. Satisfy your most important values.
12. Lead a meaningful life.
Human Relations­ MGMT611
Human Relations Skills-Building Exercise
Achieving Happiness
The following exercises will help you develop attitudes that contribute mightily to
1. Start the day off right.
Being each day with five minutes of positive thought and
visualization. Commit to this for one week. When and how do you plan to fit this into
your schedule?
2. Make a list of five virtues you believe in. Examples would include patience,
compassion, and helping the less fortunate.
Human Relations­ MGMT611
3. Each week, for the next five weeks, incorporate a different virtue into your life.
On a sample index card, write this week's virtue in bold letter, such as "helping the less
fortunate." Post the card in a prominent place. After you have completed one incident
of helping the less fortunate, describe in about 10 to 25 words that you did. Also record
the date and time.
4. Look for good things about new acquaintances. List three students, customers,
or coworkers you have just met. List three positive qualities about each.
5. List the positive qualities of fellow students or coworkers you dislike or have trouble
working with.
Remember, keep looking for the good.
6. Think of school assignments or job tasks you dislike and write down the merits of
these tasks. Identify the benefits they bring you.
Source: Dubrin, Andrew J. `Human Relations: Career and Personal Success', Pearson Prentice Hall, 2005.
Dubrin, A.J. (2005). Human Relations: Career and Personal Success. Upper Saddle River, New Jersey,
Table of Contents:
  1. HUMAN RELATIONS:Some Guidelines for Effective Human Relations, Communication has 3meanings
  2. CULTURE AND PERSONALITY:Definition of sub culture, Definition of Personality, Types of Persons
  4. PERCEPTION AND INDIVIDUAL BEHAVIOUR:Three concepts of personality, Bias in Perception
  5. PERCEPTION AND GROUP BEHAVIOR:Characteristics of Groups, Individual and Group Behavior
  6. ATTITUDE AND BEHAVIOUR:Types of Attitudes, Steps to turn attitude into action
  7. PERSONAL MOTIVATION AND ACHIEVEMENT:Needs and Motivation, Self-discipline and motivation
  8. SOLVING PROBLEMS SKILLFULLY:Problem solving and cognition, Ways to solve problems
  9. CREATIVITY IN PROBLEM SOLVING:Barriers to creativity, Tips to solve problems creatively
  10. HANDLING PERSONAL ISSUES:Self-Defeating Behaviour, Positive attitude to tackle personal problems
  12. COMMUNICATION AND HUMAN RELATIONS:Process of communication, Improving gender barriers to communication
  13. ORGANIZATIONAL COMMUNICATION:To improve listening skills, Types of organizational communication
  14. UNDERSTANDING COMMUNICATION STYLES:Modeling communication style, Sociability continuum
  15. SELF-ESTEEM:Building process of self-esteem, Self-esteem and public image
  16. BUILDING SELF-CONFIDENCE:The importance of self-confidence and self-efficacy, Balanced Self-Confidence:
  17. BECOMING A LEADER-1:Assessing leadership role, Traits and Characteristics of Effective Leaders
  18. BECOMING A LEADER-II:Theories of leadership, Developing leadership potential
  19. GLOBALIZATION AND CROSS-CULTURAL DIFFERENCES:Religious Values and Bicultural Identities
  20. IMPROVING CROSS-CULTURAL COMPETENCE:Strategies to improve cross-cultural relations, More steps to improve Cultural Relations
  21. BUILDING GOOD RELATIONS WITH MANAGERS:Impressing your manager, Coping with a problem manager
  22. BUILDING GOOD RELATIONS WITH CO-WORKERS:Make Co-workers feel important, Maintain Honest and Open Relationships
  23. BUILDING GOOD RELATIONS WITH CUSTOMERS:Salesperson Represents the Business, Approaching the Customer, Excuses vs. Objections
  24. CHOOSING A CAREER-1:Ten Myths about Choosing a Career, Attitude toward and Perceptions about Myself
  25. CHOOSING A CAREER-II:Choosing a career and developing a portfolio Career, Suggestions for career Preparation
  26. FINDING A JOB:Targeting your job search, The Internet and Résumé Database Services, Extreme Job Hunting
  27. SIGNIFICANCE OF RESUME:Major types of resumes, Electronic Submission of the Résumé
  28. IMPROVING INTERVIEW SKILLS:Successful interview, Knowing the employer or Organization
  29. IMPROVING WORK HABITS-1:Reasons of procrastination, Techniques for Reducing Procrastination
  30. IMPROVING WORK HABITS-2:Developing the proper attitudes and values, Time-management techniques
  32. TAKING CONTROL OF YOURSELF:Develop Outstanding Interpersonal Skills, Business etiquettes
  33. EXERTING CONTROL ON OUTSIDE ENVIRONMENT:Important communication tip, Exerting control over the outside world
  34. MANAGING PERSONAL FINANCES-1:Your personal financial plan, Steps in budget making
  35. MANAGING PERSONAL FINANCES-2:Basic investment principles, Tolerance for Investment Risks, Types of investments
  36. ACHIEVING HAPPINESS-1:Finding happiness and enhancing your personal life, The key to happiness
  37. ACHIEVING HAPPINESS-2:The Five Principles of Psychological Functioning, Your mind and Happiness
  38. ACHIEVING HAPPINESS-3:Need for intimacy, Working out issues with relationships
  39. APATHY AND ITS REMEDIES:Let us try to understand the various definitions of apathy, Coping strategies for apathy
  40. ENHANCING PERSONAL ETHICS-1:Influence of Culture, Common ethical problems
  41. ENHANCING PERSONAL ETHICS-2:Common ethical problems, Guidelines for Behaving Ethically
  42. HELPING OTHERS GROW:Being a Nurturing, Positive Person, A list of mentoring behaviour, Coaching skills and techniques
  43. REVIEW-I:What is a Human Relation?, Meanings of Communication, Two types of stress, Some personal problem, Communication style
  44. REVIEW-II:Steps to build self-confidence, Globalization, Building Good Relations with Co-workers, Good work habits
  45. REVIEW-III:New model of career advancement, Choosing your investment, Tactics for Dealing with Difficult People