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Change Management ­MGMT625
VU
Lesson # 14
APPLICATION OF EVOLUTIONARY THEORY
Thetheory has general applicationvarious functional areas of management likeproduction,
marketing,finance and quality managementetc. Here environment meansmarket and one can
observe the application of mutation concept. Forinstance take the case of electronic industry or
communicationtechnologies as there appears a huge variety of products in a quick succession of
time, and the success of any newtechnological product (variation) is a matter of sheer chance.
Going by this theory it is the environmentwhich plays decisive role or influence in the selection of
forms,processes and practices in organization. It is the environment whichselects and decides the
validity of organization form, process and practices to become effectiveand efficient.
Second evidence we found in the QualityManagement Movement (QMM)which is well supported
by evolutionary theory. For e.g. Total Quality Management(TQM) means, continuous,marginal or
incrementalchanges on day-to-day bases in all functional areas like on customer-preferences,
product-attributes,organising in production as well.Winter, a scholar, whosework on this subject
is quite known, links QMM fromevolutionary economic characterisation of a firm to evolutionary
economic theory. There are three aspects of organizationchanges:
1. Corporate knowledge resides in the organisational capabilities embedded in organisational
routines.These routines do not arisefrom isolated managerial decisions but from a
process of organisational learning. Theseroutines have a large tacit component of
learning.
2. There is no sharp distinction between the firm's technical and organisation component.
Systematic routines may result in creating opportunities forimprovement.
3. The capabilities of a firmare not from universaltechnical hand book but areidiosyncratic
(individuality or personality) outcome of unique firmhistories (evolving)
QualityManagement focuses more on productionprocess than outcomes. Onemajor benefit of QM
is the forcing of the organisation to continue the evolution (changeover time) of itssuccessful
routines and avoid the danger of stagnation in a competitiveworld.
Managerialfocus
It is important to note that by default organisations arecontrol-oriented and autocratic in nature
thereforeevolutionary organization too is transformation of autocratic organization at one time-to-
participative one at another time. Therefore buildingevolutionary organisation (howto?) is
recurringtheme these days as in evolutionary organization flow of authority is upward(and
Weberianconcept of rational top down bureaucracy is no more valid in present times). So the
evolutionarytheorist, instead of reliance on hierarchy, authority, span of control offersknowledge-
orientedorganisation and hence focuses on discovery, application and dissemination of knowledge.
Anotherdistinct perspective of evolutionary theorists is that they tend to incorporate principles of
managementdeveloped from personal experience andobservation (values) andbelieves that resort
to traditional way of authoritymay be wrong and bad application of authority.
It also focuses on the organizationprocesses as well whichmeans continuous improvement in
decisionmaking, communicating and controlling.One such common example can be cited is that of
a zero defect philosophy in context of production.
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